Automakers Report Strong January Sales

January’s total new-vehicle sales increased 13.7% from a year ago to 1.51 million units, according to Autodata...

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Eliminating Elmer Fudd Responses

AFIP head warns against pretending to know the answers to serious questions in a misguided effort to placate customers.

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Determining the Need

The magazine’s objection-handling wiz revisits a common barrier to the service-contract sale. His advice? Don’t...

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JM Family Enterprises Names New VP and General Counsel

Todd Clarke was promoted to vice president and general counsel for Southeast Toyota Distributors and JM Lexus,...

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NADA: Leasing Driving New-Vehicle Deliveries

Lease registrations have improved by an annual average of 18% since 2011, according to the NADA’s most recent...

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